Flower Delivery Mitcham Accessibility Statement
Our Commitment to Accessibility
At Flower Delivery Mitcham, we believe that everyone in our community deserves to experience the joy of giving and receiving beautiful flowers. We are committed to providing an inclusive and accessible online experience so that all customers in Mitcham can order flower delivery with ease, regardless of ability or technology preferences. Our website strives to remove barriers and promote ease of use for everyone, ensuring that flowers are just a few clicks away for all.
Compliance with Web Accessibility Standards
To support all Mitcham customers, Flower Delivery Mitcham aligns its website with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These globally recognised standards are designed to make digital content more usable and accessible for people with disabilities, including vision, hearing, mobility, and cognitive impairments. We routinely review and test our website to ensure that our flower ordering process, account management, and all essential features are compatible with these standards.
Screen Reader Compatibility
We understand that many users depend on assistive technologies such as screen readers and keyboard navigation. Flower Delivery Mitcham’s website is built to be compatible with the latest versions of popular screen readers, ensuring alternative text for images, clear navigation headings, and thoughtfully labelled buttons. This allows customers using assistive technology to browse arrangements, add selections to their cart, and complete the flower delivery ordering process just as efficiently as any other user.
High Contrast and Visual Clarity
Good design isn’t just beautiful, it’s also accessible. Flower Delivery Mitcham uses high contrast colour choices and clear font styles throughout our website to improve legibility for users with visual impairments or those who find certain colour combinations challenging. Interactive elements are visually distinct, and our responsive layout works well on desktops, tablets, and smartphones alike.
Continuous Improvement for Accessibility
Making our flower delivery service fully accessible is an ongoing process. We actively seek feedback and regularly perform accessibility audits to identify and remove any obstacles faced by our Mitcham customers. As digital guidelines evolve, we update and enhance our website features so that ordering flowers online remains a pleasant and accessible experience for everyone in the Mitcham area.
Contacting Us for Accessibility Issues
Your feedback is important in helping us provide the best experience possible. If you encounter any difficulty ordering flowers online, accessing information, or using any part of the Flower Delivery Mitcham website, please contact us. Our team is dedicated to addressing accessibility concerns and will work with you to provide the information or services you need in a format that works for you. We are here to ensure that all events, celebrations, and milestones in Mitcham can be shared with flowers, without barriers.
